Our Mission
At Cruisey's Computers, we strive to deliver tailor-made solutions for all your computing needs. Whether you're an individual user seeking the perfect setup or a small business looking for a place to start, we offer a personalized service that guarantees satisfaction.
Our team excels in understanding your requirements and providing a detailed breakdown of components, costs, and labor involved. Trust us to build the ideal system that meets your unique specifications.
Let Cruisey's Computers be your go-to choice for expertly crafted custom computers that exceed expectations.
Honesty and Transparency mission statement
An essential aspect of launching Cruisey’s Computers is acknowledging the shortcomings of the current system. I firmly believe that the barrier for entry should be as low as possible. Whether we like it or not, computers are a part of our everyday lives. Regrettably, some companies engage in predatory business practices, misleading customers into unnecessary products or overcharging for components without valid justification.
A glaring example is the pricing of storage upgrades; while modern SSDs are becoming more affordable, configurators often mark up prices disproportionately. This unjustifiable practice, although requiring no additional time or labor, is exploited to extract extra charges, often leaving consumers bewildered.
Our founding principle is rooted in transparent pricing. As a small business, we do not hold contracts with manufacturers or suppliers, which may limit access to the best deals presently. However, we procure our parts independently, similar to how you would assemble your own computer. Although this may incur slightly higher costs, it enables us to customize each computer precisely to meet specific requirements, devoid of the need to push unnecessary components due to bulk purchases.
Whether you opt to have your system built by Cruisey’s Computers or not, our goal is to provide you with a comprehensive understanding of the computing power required for your workload. We offer options, such as investing upfront to ensure your computer meets application specifications well into the future. For those on a limited budget, we conduct a thorough assessment of the components and suggest steps to facilitate easier upgrades in the future.
For instance, investing in a higher-quality motherboard now can streamline future upgrades, minimizing the need for replacements unless the upgrade necessitates a different configuration. Most components remain interchangeable with the motherboard, barring changes in CPU sockets, but given the current CPU market, there should be ample upgrade options within the same socket.
In addition to our consulting services, which provide a detailed overview of your application needs and curated parts, we offer you the flexibility to either build the computer yourself or engage us to personally construct your system.
It is imperative for us at Cruisey’s Computers that every aspect of the build is itemized in an easy-to-understand format that shows exactly what the cost of the part is and what was paid for it. There should be absolutely no confusion when building computers, and with that, we here at Cruisey’s Computers pledge to be as honest and transparent as possible to ensure customer satisfaction.
About Alex “Cruisey” Certified Dell and Lenovo Repair Technician
My journey into the world of computers began as a self-taught enthusiast, driven by a deep-seated curiosity and an unyielding passion. My path was unconventional, shaped by the challenges of multiple surgeries during my middle school years, which led me to pursue online schooling. It was during this time that I found solace and fascination in the realms of computers and space exploration. What started as a casual interest soon blossomed into a profound passion—one that would shape my future endeavors.
I vividly recall spending countless hours engrossed in my favorite first-person shooter, 'Rainbow Six Siege,' on Xbox. However, my fascination grew exponentially when I observed professional gamers showcasing their skills on PC platforms. Determined to explore this new frontier, I embarked on a journey that saw me land my first job at McDonald's, all in pursuit of building my own computer from scratch. Week by week, I diligently saved and invested my earnings into acquiring each component until, eventually, I assembled my very first computer—a moment of triumph amidst skepticism from peers who remained steadfast in their loyalty to consoles.
Despite the challenges I faced as a young individual lacking formal education, my passion for computers never wavered. While I may not possess a conventional academic background, my journey stands testament to the evolving landscape of the technology industry, where practical expertise holds sway over formal credentials. Today, I am proud to be counted among those who have forged their path through dedication and sheer determination.
My strengths lie in my deep understanding of computer hardware—an area where my expertise shines brightest. I am fascinated by the intricate workings of components and their symbiotic relationship in achieving computing goals. From analyzing specifications to tailoring builds to specific needs, I derive immense satisfaction from crafting bespoke solutions for my clients.
Presently, I am employed with a reputable company contracted by industry giants Dell and Lenovo, where I am entrusted with the responsibility of driving to various locations to troubleshoot and repair computers. Renowned for my unwavering commitment to excellence, I am often sought after for assignments that demand precision and expertise. While I am not infallible, my dedication to ensuring that every task is executed to the highest standard remains unwavering.
What sets me apart is my relentless pursuit of customer satisfaction. Whether it's standing up to manufacturers to uphold quality standards or going the extra mile to ensure a seamless experience for my clients, I am driven by a genuine desire to exceed expectations. My commitment to honesty and transparency underscores every interaction, ensuring that trust and integrity remain at the forefront of my service. I often say my passion for computers bleeds into my customer service, leaving no computer left behind. Another one of my favorite sayings is that the computers are easy, the customer service is the job. In which gives me great satisfaction seeing smiles on peoples faces when they receive their computer.
In essence, my promise to you, as a client of Cruisey’s Computers, is simple: your needs will be treated with the same care and dedication as if they were my own.